Last Updated: April 15, 2024
1. Introduction
Welcome to ShaderHub ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sha-de-rhub.com (the "Site") or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Site, and information from third parties.
2.1. Information You Provide to Us
We may collect the following types of information when you interact with our Site:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or subscribing to our newsletter.
- Account Information: If you create an account, we collect information such as your username, password, and profile information.
- Payment Information: If you make a purchase, we collect payment details, billing address, and other information necessary to process the transaction.
- Communication Information: Information you provide when you communicate with us via email, contact forms, or other methods.
2.2. Information We Collect Automatically
When you use our Site, we may automatically collect certain information, including:
- Log Information: Information about your use of the Site, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Device Information: Information about the device used to access our Site, including hardware model, operating system, and unique device identifiers.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and deliver a better user experience. For more information, see the "Cookies and Tracking Technologies" section below.
- Usage Data: Information about how you use our Site, including the features you use, the time spent on pages, and other interaction data.
2.3. Information from Third Parties
We may receive information about you from third-party sources, such as:
- Analytics Partners: We use analytics providers like Google Analytics to help us understand how users interact with our Site.
- Social Media Platforms: If you interact with our social media accounts or use social media to log in to our services, we may receive information from those platforms.
- Business Partners: We may receive information about you from our business partners, including for joint marketing efforts or promotions.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Site and services;
- To process transactions and send related information, including confirmations, receipts, and customer support;
- To respond to your comments, questions, and requests, and provide customer service;
- To send technical notices, updates, security alerts, and support and administrative messages;
- To send promotional communications, such as providing information about features, products, services, and special offers;
- To monitor and analyze trends, usage, and activities in connection with our Site;
- To personalize your experience on our Site, including by presenting tailored content;
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
- To carry out any other purpose described to you at the time the information was collected.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device identifiers, IP address, web browsers used to access the Site, pages or features viewed, time spent on pages, and links clicked.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us know which pages are the most and least popular and see how visitors move around the Site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our Site.
5. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- With Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- When Required by Law: We may disclose your information when we believe it is necessary to comply with the law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of ShaderHub, our users, or others.
- In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you give us consent to do so.
We do not sell, rent, or lease your personal information to third parties without your explicit consent.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of the personal information you provided to us in a structured, commonly used, machine-readable format.
- Withdraw Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances by local law requirements.
7.1. Marketing Communications
You can opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
8. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country, and in some cases, may not be as protective.
We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including the implementation of data transfer agreements incorporating the European Commission's Standard Contractual Clauses.
10. Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.
11. Third-Party Links and Services
Our Site may contain links to third-party websites, products, and services. Any information you provide to these third parties is not covered by this Privacy Policy, and we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top of this Policy. If we make material changes to how we treat your personal information, we will notify you through a notice on the Site or by other means, as appropriate. You are responsible for ensuring we have an up-to-date email address for you and for periodically reviewing this Privacy Policy to stay informed of any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ShaderHub
1A Sun Moor Dr, Skipton BD23 2JS, UK
Email: info@sha-de-rhub.com
Phone: +44 175 679 3557
